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The
challenge for every debt collector is to be paid. He either wants to be paid himself or, if he
is working for a client, he wants his client to receive the money that is owed
to him. It is often difficult to
determine who is sincerely trying to pay their bills but is unable to through
no fault of their own, or who just doesn’t care that he is in default. There are numerous reasons why a person may
have legitimate problems meeting payments.
A good collection attorney will work with the debtor. Open communication routes are the best way to
get debts settled.
Know the Law
Every
day, debt collectors face disgruntled debtors who cannot pay the money they
owe. This makes it difficult to have a
good attitude at times. However, a
demeanor of understanding and patience, yet firmness in obtaining the owed
money, will serve the debt collector well.
Many debt collectors are either collection attorneys or they work for a
legal firm in another capacity. Knowing
the law and what can be said within the limits of the law, is essential. Otherwise, the debt collector makes himself,
or herself, vulnerable by breaking the law.
Offer Solutions
If
the debtor is so tired of getting phone calls that he simply declines to
answer, you should write letters.
Collection agencies should have some standard letters that can be
revised to the individual debtor. Make
your demands known without harassing the debtor, but also offer a solution of
some type of payment plan. If the debtor
is trying to repay his debt, an alternative payment plan may be the answer.
Perseverance
It
often takes many repetitive calls and letters before a debtor is finally in the
position to pay his loan. Debt
collectors must be very motivated to get the account closed. Their self-motivation and perseverance are
often the tools that finally collect the debt.
This may be the key to get paid by the person who originally had no
intention of paying his debt.
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