Showing posts with label CFPB Rules. Show all posts
Showing posts with label CFPB Rules. Show all posts

Friday, March 7, 2014

How Smaller Firms Are Not Exempt From the CFPB’s New Rules

Image courtesy of  razvan ionut / freedigitalphotos.net
While the bulk of the new rules enacted by the Consumer Financial Protection Bureau (CFPB) are aimed at the bigger banks and servicers of consumer loans, small banks will also experience some changes.  The January 10, 2014 deadline for these rules to go into effect has already passed, meaning that all firms (including the small, community banks) must now comply with the new regulations with new procedures or face heavy fines. 

Since the smaller banks and lending firms are often unprepared for this level of in-house scrutiny and regulatory compliance measures, many will look to third-party vendors for solutions to handling the increased workload of ensuring all transactions are compliant.  According to the CFPB’s new rules, these smaller firms will be responsible for the actions of their third-party vendors—including all debt collection practices—making their financial interest in maintaining compliance even more significant. 

Since the CFPB has made it clear that all servicers, whether large or small, are expected to uphold the new regulations or suffer penalty, no firm will be given special consideration unless it services 5,000 or fewer mortgages as of the first of each year.  However, even in this special circumstance, the smaller firm must originate and own the loans.  If it services loans that are originated or owned elsewhere, the exemption does not apply, even if that total number of loans falls beneath the 5,000 cut-off amount. 


There are loss mitigation requirements that are also required of the small servicers.  A notice of foreclosure or filing of foreclosure cannot be processed until the borrower has reached 120 days of delinquency on his or her loan.  Additionally, the foreclosure cannot be continued and the sale cannot be conducted if a borrower is following specific actions stated within the loss mitigation agreement.  

Tuesday, January 7, 2014

What Every Business Should Know About the New CFPB Rules and How They Will Change the Debt Collection Process



The Consumer Financial Protection Bureau is broadening its reach witha recently released Advance Notice of Proposed Rulemaking meant to cover a wide spectrum of topicsconcerning debt collection and how the process of debt collection should be handled by a collection agency or collection attorney. 

According to CFPB’s Robert Cordray, “Debt collection . . . has more salience today than perhaps at any time in our country’s history … and is quickly becoming the topic that draws the most complaints of all of the consumer financial products and services covered by our consumer response team.”  Cordray continues to describe regulations adopted by the CFPB that prohibit “unfair, deceptive or abusive” acts related to collecting debt. 

Earlier in 2013, the CFPB was given oversight of any company that takes in more than $10 million in receipts related to collecting on consumer debt.  This number included approximately 175 companies that are now under the auspices of the CFPB for regulation.  It is expected that the CFPB will further expand its rules, including rules enacted upon debt owners and related to their communication with third-party debt collectors. 

In an effort to settle the questions that are still on the table related to the FDCPA and the specific debts that are subject to the authority of the CFPB, the CFPB has published the Advanced Notice of Proposed Rulemaking to give the financial services industry time to weigh in on certain issues that are still to be decided by lawmakers.  The issues include:

  • Should first-party collectors be given the same set of regulations as those given to third-party collectors?
  • What documentationshould be included in the transfer of debt collection to a third-party collector?
  • Does the consumer have a right to know when a debt is given to a third-party collection firm?
  • What should be the specific content of the FDCPA validation notices and Fair Credit Reporting Act dispute processes?
  • Considering changes in technology, particularly mobile phone technology, what regulations should be placed on communications between the industry and consumers?

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