Wednesday, December 18, 2013

Beyond Friend Requests: How Social Media Is Used For Debt Collection



If you owe money and collection agencies are chasing you, be aware that there is a whole new wrinkle in the debt collection business: Social media, as in your personal Facebook and Twitter accounts.  Increasingly, collection agencies are using these goldmines of personal information to track down their debtors and find out everything they need to use in their efforts to collect on a debt.

Giving It All Away

People are increasingly aware of the privacy concerns associated with social media platforms; you are basically giving away all of your personal information, which can be collated and connected with other pieces of data to create an incredibly accurate picture of your life.

Collection agencies are first using social media to locate their debtors, which is sometimes the most difficult aspect of collecting on a debt.  They are even creating fake Facebook profiles and friending their targets in order to monitor their activities and location.  Many people are not aware of how much information they make available on social media.

One of the most common strategies for collection agencies and collection lawyers is to watch for inconsistencies when a debtor has claimed they lack the funds to pay their debt and yet posts in public about spending money on shopping, vacations, or other big-ticket purchases.  When they catch someone in this sort of lies, a lawsuit is almost certain to follow – and they already have the evidence they need.

The Rules Still Apply

However, there are limits to what collection agencies can do on social media.  For example, they are not allowed to harass debtors or publicly post their debts or demands that they pay their debts.  Most of the rules that apply to phone interaction also apply to social media, although the laws are in dire need of updating to reflect the new social media reality.

Consumers being pursued by collection agencies can help protect themselves by being very careful about the information they offer to the public on social media.

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