Tuesday, October 16, 2012

How the Internet Can Increase Your Collection Company’s Reputation and Brand Image



According to a recent Pew Research poll, there are currently 164 million adult users of the Internet in the US.  This is why having an online presence is necessary if you are a collection agency that is looking to market your services and maintain a solid reputation.  The best part about your online presence is that it is a simple, inexpensive way to not only control your image and your brand image—it is also the best tool you can offer to allow your company the room it needs to grow and thrive, even in tough economic times. 

Content marketing

Marketing through your website’s content is an easy, inexpensive way to get the word out about your business.  While a lot of businesses worry that this will take too much manpower, it really is as simple as writing about the topics in which you are an expert.  Is there a question that your clients typically have about the debt collection process?  Write out a 300-400 word response to that question and put it in the form of a blog entry on your website.  This not only establishes you as an expert in your field, but also makes it easier for search engines such as Google to find your website when someone types that particular question into their search engine. 

Get involved in Social Media

LinkedIn, Facebook and Twitter all offer easy, free applications to increase your company’s reputation and brand image.  These social media portals provide you with the opportunity to participate in group discussions and announce any special achievements that your company has won or attained.  Facebook and Twitter are also good places to announce when you have a new blog topic that has been posted, and will link your social media “friends” to the blog within your website.  This not only increases your website traffic (which helps you reach better visibility on the Internet)—it establishes your site as a professional link that helps potential clients build trust in your services and abilities.  

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