When you think of debt collection, you don’t necessarily
think of international debt collection. However, the need of debt collections
internationally is on the rise as more and more companies do business online
rather than face-to-face in the business office. While the internet provides an immense number
of opportunities for businesses to succeed, it also opens the door to being
ripped off by international customers as well as local customers.
Unfortunately, international debt collections aren’t as easy
as they are in your country. An invoice
or letter simply is not going to do the trick. Debt collection agencies are knowledgeable in
what needs to be done to obtain payment for the debt that is owed. However, there are certain things that need to
be kept in mind when debt collection agencies work to obtain the international
collection. Consider the following:
1. International customers have the same rights as local customers in regards to the time in which they can be called. It is helpful for a debt collection agency to be well aware of all time zones and ensure that there are employees working during the time international customers can be reached. If you simply work within local time zones, international customers will never be at the other end of the line.
2. It is also helpful if there are employees that can speak fluently in other languages. Otherwise, you may get a hold of an international debtor, but without being able to communicate with them regarding the debt that they owe, collection won’t come for the creditor.
3. Ensure that the international country’s laws are up-to-date and you are familiar with them. Otherwise, this could cause a wide range of problems for not only the debt collection agency but also the creditor.
It isn’t the easiest task to collect debt from an international customer, as there are certain laws that must be followed. However, it can be done – even without litigation. Keep in mind, though, that a lawsuit may be filed in your home country or it may be required that it is filed in the debtor’s home country.
1. International customers have the same rights as local customers in regards to the time in which they can be called. It is helpful for a debt collection agency to be well aware of all time zones and ensure that there are employees working during the time international customers can be reached. If you simply work within local time zones, international customers will never be at the other end of the line.
2. It is also helpful if there are employees that can speak fluently in other languages. Otherwise, you may get a hold of an international debtor, but without being able to communicate with them regarding the debt that they owe, collection won’t come for the creditor.
3. Ensure that the international country’s laws are up-to-date and you are familiar with them. Otherwise, this could cause a wide range of problems for not only the debt collection agency but also the creditor.
It isn’t the easiest task to collect debt from an international customer, as there are certain laws that must be followed. However, it can be done – even without litigation. Keep in mind, though, that a lawsuit may be filed in your home country or it may be required that it is filed in the debtor’s home country.
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