Collecting is not an easy job. This is known. With people dodging out of the collection
agencies sight, how are we expected to manage this discouragement? There are a few things that you should take
into consideration if you are experiencing a debt collecting nightmare.
The first, and most important, thing to remember is that
debt collecting takes time. The person
didn’t acquire the debt over night, so it’s impossible to expect them to pay
over night. The most frustrating part of
debt collection is the initial contact that you have to reach with the
person.
People dodge debt collectors all the time, that’s why
patience is key. Debt collection is an
art. We have to find a happy medium that will both motivate the one in debt to
pay, while not making them feel pressured or harassed in the mean time.
Once you are able to make that initial contact with the
prospect, set out clear guidelines and expectations. Sometimes it helps to create a flexible
payment plan so that they don’t feel overwhelmed. Remember, a person who feels completely
overwhelmed and is drowning in debt is less likely to pay than someone who
feels respected and understood by the collector. By being flexible you are helping them help
you.
Another thing that gives us that ‘burnt out’ feeling while
collecting debt is the fact that the government just isn’t on our side. Most of the rules and regulations are against
us, and at times it can feel like it’s impossible to collect. Don’t get discouraged by the regulations
against you. Do all that you can that is
within the law, and don’t give up on your money. The money will eventually come as long as
there is a healthy mixture of patience and perseverance.
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