Monday, January 30, 2012

Why the Old Debt Collection Letter Doesn’t Work Anymore

Image via Hdnux.com

Decades ago all a debt collector had to do was send along a letter to their prospect, letting that prospect know what they owed and when they owed it by, and that letter would generally do the trick. These days, the debt collection letter just doesn’t work anymore. Not only are you unlikely to receive any money back from any debt collection letter you send out, but there’s a low chance your prospect will ever even read your message. There are a couple of big reasons for this change.

First, you are less likely to have an accurate address where your prospect can be reached. People move around a whole lot more these days than ever before, and as a result it’s likely your prospect no longer lives at the address you would send your letter to in the first place. 

Second, even if your letter is received by your prospect there’s a good chance they will just ignore it, or even shred it. It’s easy to blame this on apathy or discourtesy, but it’s more likely due to the fact people just receive so many messages every day they’ve grown used to simply ignoring what doesn’t interest them. Tack on the fact most people don’t want to respond to a collection letter and you have a recipe for never being read, no matter how many letters you send.

Finally, people just don’t take collection letters very seriously these days. They know that a letter is just a letter, and they are accustomed to receiving more serious forms of pressure from debt collectors, such as phone calls, emails and other more forceful forms of communication. In the big picture, a collection letter is inconsequential to today’s prospect.  

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